Privacy Policy
Last updated: 2026-10-27
This policy explains what personal data Copynex AlgoMod collects and how COPYNEX TECHNOLOGY LIMITED uses it.
Data we collect
Account details such as name, email, company and phone; order and licence records; strategy configurations; indicator files you upload; AI prompts and generated results; backtest data; support messages; and technical logs such as IP address and browser type.
How we use it
To open and manage your account, issue licences, process orders, generate and backtest strategies, provide support, prevent fraud and improve the product.
AI processing and providers
Prompts and strategy content may be sent to third-party model providers for processing. Please do not submit sensitive personal data in prompts, uploaded files or strategy descriptions.
Cookies
Essential cookies keep you signed in and remember your language and theme. Optional cookies help us understand site usage. You can accept all or essential only at any time via Cookie settings.
Sharing, transfers and retention
We share data with payment, email, hosting and model providers that process it on our behalf, and some processing may take place outside your country. We keep records while your account is active and for as long as required by law.
Your rights
You may request access, correction or deletion of your personal data, or object to certain processing, by emailing [email protected]. We respond within 30 days.
Company information
- Legal name
- COPYNEX TECHNOLOGY LIMITED
- Registration number
- 81456672-000-10-26-4
- Registered address
- UNIT 9, 1/F, THE CLOUD, 111 TUNG CHAU STREET, TAI KOK TSUI, HONG KONG
- Phone
- +1 2515512136
- Support hours
- 24/5 support (5 days × 24 hours)
- [email protected]
The English version prevails in case of discrepancy.